How Can We Help You?

Find answers to common questions, learn how to use getmarry.co.in, and get support.

FAQs

Q1. Is registration on getmarry.co.in free?

Answer: Yes, basic registration is completely free. Free members can create a profile, browse profiles, and express interest (limited). Premium features require a paid subscription.

 

Q2. How do I upgrade to premium membership?

Answer:

  1. Log in to your account

  2. Go to Account Settings → Subscription

  3. Choose your plan (Silver / Gold / Platinum)

  4. Select payment method and complete payment

  5. Premium features are activated immediately

Q3. Can I cancel my subscription anytime?

Answer: Yes, you can cancel auto-renewal anytime from Account Settings → Subscriptions. Cancellation must be done at least 24 hours before the renewal date to avoid the next charge.

Q4. How do I report a fake or suspicious profile?

Answer:

  • Click the “Report” button on the profile page

  • Or email abuse@getmarry.co.in with details and screenshots

  • Our team will investigate within 24-48 hours

Q5. I forgot my password. How do I reset it?

Answer:

  1. Click on “Login” on the homepage

  2. Click “Forgot Password?”

  3. Enter your registered email address

  4. Check your email for a password reset link

  5. Create a new password

Q6. How do I delete my account?

Answer:

  1. Log in to your account

  2. Go to Account Settings → Delete Account

  3. Read the confirmation message carefully

  4. Click “Delete My Account”

  5. Confirm deletion

Still Have Questions? We're Here to Help

Our support team is available Monday to Saturday- 10:00 AM to 6:00 PM IST