Cancellation Policy
getmarry.com
At getmarry.co.in, we want you to be completely satisfied with our services. This Cancellation Policy outlines the terms and conditions under which you can cancel your paid subscriptions or services. By purchasing any paid service on getmarry.com, you agree to the terms of this Cancellation Policy.
Services Covered Under This Policy
This Cancellation Policy applies to the following paid services:
|
Service
|
Description
|
|---|---|
|
Premium Membership
|
Monthly, quarterly, or yearly subscription plans
|
|
Featured Profile
|
Profile highlighting in search results
|
|
Contact Details Access
|
Viewing phone numbers and email addresses of members
|
|
Profile Boosting
|
Temporary profile promotion
|
|
Any other paid service
|
As offered on our platform from time to time
|
Cancellation of Premium Membership
Monthly Plan/Quarterly Plan
|
Aspect
|
Details
|
|---|---|
|
Cancellation Window
|
Anytime before the next billing date
|
|
Effect of Cancellation
|
Service continues until the end of the current billing cycle
|
|
Refund on Cancellation
|
❌ No refund for the current cycle
|
|
Auto-Renewal
|
Stops after cancellation
|
Yearly Plan
|
Aspect
|
Details
|
|---|---|
|
Cancellation Window
|
Anytime before the next billing date
|
|
Effect of Cancellation
|
Service continues until the end of the current billing cycle
|
|
Refund on Cancellation
|
❌ No refund for the current cycle (unless within 30 days of purchase)
|
|
Auto-Renewal
|
Stops after cancellation
|
How to Cancel Your Membership
Method 1: Through Account Settings (Recommended)
|
Action
|
|---|
|
Log in to your getmarry.co.in account
|
|
Go to Account Settings → Subscriptions
|
|
Click on "Cancel Subscription" next to your active plan
|
|
Select a reason for cancellation (optional)
|
|
Confirm cancellation by clicking "Yes, Cancel"
|
Method 2: Contact Customer Support
If you face any issues with online cancellation:
|
Method
|
Details
|
|---|---|
|
Email
|
getmarry4you@gmail.com
|
|
Business Hours
|
Monday – Friday, 10:00 AM to 5:00 PM IST
|
Please provide your:
Registered name and email
Subscription plan details
Reason for cancellation
Cancellation of Other Services
Featured Profile / Profile Boosting
|
Service
|
Cancellation Rule
|
|---|---|
|
Before activation
|
✅ Can cancel within 24 hours of purchase
|
|
After activation
|
❌ Cannot cancel (service has already started)
|
Contact Details Access
|
Service
|
Cancellation Rule
|
|---|---|
|
Before any contact viewed
|
✅ Can cancel within 24 hours of purchase
|
|
After any contact viewed
|
❌ Cannot cancel
|
Cancellation Timeline
|
Cancellation Method
|
Processing Time
|
Confirmation
|
|---|---|---|
|
Through Account Settings
|
Immediate
|
Instant email confirmation
|
|
Via Customer Support
|
Within 24-48 hours
|
Email confirmation
|
What Happens After Cancellation...?
|
Service
|
After Cancellation
|
|---|---|
|
Premium Membership
|
Downgraded to Free Membership at end of billing cycle
|
|
Featured Profile
|
Profile no longer appears at top of search results
|
|
Contact Details Access
|
Cannot view new contact details
|
|
Profile Boosting
|
Boost effect ends immediately
|
Auto-Renewal Cancellation
To prevent automatic renewal charges:
|
Action
|
|---|
|
Go to Account Settings → Subscriptions
|
|
Click on "Turn Off Auto-Renewal"
|
|
Confirm
|
Important: Auto-renewal cancellation must be done at least 24 hours before the renewal date to avoid the next charge.
Cancellation Due to Account Deletion
If you delete your account:
|
Scenario
|
Effect
|
|---|---|
|
Active subscription exists
|
Subscription continues until end of billing cycle
|
|
Auto-renewal
|
Automatically disabled
|
|
Refund
|
❌ No refund for unused period
|
Cancellation Due to Violation of Terms
If your account is terminated due to violation of our Terms and Conditions:
|
Scenario
|
Effect
|
|---|---|
|
Cancellation
|
Immediate
|
|
Refund
|
❌ No refund
|
|
Reactivation
|
❌ Not allowed
|
Cancellation Confirmation
After successful cancellation, you will receive:
Email confirmation at your registered email address
Dashboard notification (when logged in)
Updated subscription status in Account Settings
Important Notes
|
Note
|
Details
|
|---|---|
|
⚠️ No Partial Refunds
|
We do not provide partial refunds for unused subscription periods
|
|
⚠️ Cancellation ≠ Refund
|
Cancellation stops future charges but does not guarantee a refund
|
|
⚠️ Keep Confirmation
|
Save the cancellation confirmation email for your records
|
|
⚠️ Check Before Renewal
|
Cancel at least 24 hours before renewal to avoid next charge
|
Changes to This Cancellation Policy
We may update this Cancellation Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the website after changes constitutes acceptance of the revised policy.
Governing Law
This Cancellation Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [Delhi] .
You can cancel your getmarry.co.in premium membership anytime from Account Settings → Subscriptions. Cancellation stops future payments but does not provide a refund for the current billing cycle. Contact- getmarry4you@gmail.comfor assistance.