FAQ getmarry.co.in
📋 Section 1:
Registration & Profile
Q1. Who can register on getmarry.co.in?
Answer: To register on getmarry.co.in, you must:
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Requirement
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Details
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|---|---|
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✅ Age
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Be at least 18 years of age
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✅ Legal Capacity
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Have the legal capacity to enter into a marriage contract
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✅ Truthful Information
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Provide accurate and complete information
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✅ No Existing Account
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Not have a previously terminated account
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We reserve the right to reject or terminate any registration that violates these requirements.
Q2. Can parents or family members register on behalf of someone?
Answer: Yes, parents or family members can create and manage profiles on behalf of their children or relatives. However, they must have the consent of the individual and must provide accurate information. The individual whose profile is created remains responsible for all activities on the account.
Q3. Is registration on getmarry.co.in free?
Answer: Yes, basic registration is completely free. Free members can create a profile, browse profiles, and express interest. However, certain features like viewing contact details and unlimited messaging require a premium subscription.
Q4. What documents are required for profile verification?
Answer: We may request the following documents for verification:
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Document Type
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Examples
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|---|---|
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Identity Proof
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Aadhar Card, PAN Card, Passport, Voter ID
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Age Proof
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Birth Certificate, 10th Marksheet, Passport
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Photo
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Recent photograph
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Marital Status
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Affidavit or divorce decree (if applicable)
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Legal Note: Providing false documents or information is a violation of our Terms and may result in account termination and legal action.
💰 Section 2: Membership & Payments
Q5. What payment methods are accepted?
Answer: We accept the following payment methods:
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Method
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Details
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|---|---|
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Credit / Debit Cards
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Visa, Mastercard, RuPay, American Express
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UPI
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Google Pay, PhonePe, Paytm, BHIM
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Net Banking
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All major Indian banks
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Digital Wallets
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Paytm, Amazon Pay
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All payments are processed through secure payment gateways.
Q6. What happens to my premium features if I cancel my subscription?
Answer: When you cancel your subscription:
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Aspect
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Effect
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|---|---|
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Current Billing Cycle
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Premium features continue until the end of the current billing period
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Next Billing Cycle
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No further charges will be made
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After Expiry
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Account automatically downgrades to Free Membership
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Refund
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No refund for the remaining period
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All payments are processed through secure payment gateways.
Q7. Is auto-renewal enabled by default?
Answer: Yes, for recurring subscription plans, auto-renewal is enabled by default. You can disable auto-renewal at any time from Account Settings → Subscriptions. You must disable auto-renewal at least 24 hours before the renewal date to avoid the next charge.
Q8. Can I get a refund if I don't find a match?
Answer: No. We do not offer refunds simply because you did not find a suitable match. Matchmaking success depends on various factors including your preferences, profile quality, and interactions with other members. Please review our Refund Policy for complete details.
🔒 Section 3: Privacy & Security
Q9. Is my personal information safe with getmarry.co.in..?
Answer: Yes, we take data security seriously. We implement:
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Security Measure
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Details
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|---|---|
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SSL Encryption
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All data transmitted is encrypted
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Secure Servers
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Hosted on Hostinger, secure servers
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Access Control
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Only authorized personnel can access sensitive data
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Regular Audits
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We regularly review our security practices
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However, no method of transmission over the internet is 100% secure. Please review our Privacy Policy for complete details.
Q10. Who can see my contact details?
Answer: See details
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User Type
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Can See Your Contact Details?
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|---|---|
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Free Members
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❌ Cannot see your contact details
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Premium Members
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✅ Can see your contact details (if you have granted permission)
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Public / Non-Members
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❌ Cannot see any profile information
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Your contact details are only visible to premium members who meet your preferences.
Q11. Can I hide my profile or make it private?
Answer: Free members cannot make their profile private. Premium members have additional privacy controls. However, profiles that are made private will not appear in search results or match suggestions.
Q12. Does getmarry.co.in sell my data to third parties?
Answer: No. We do not sell, trade, or rent your personal information to third parties. We only share information as described in our Privacy Policy (e.g., with service providers, legal compliance).
🛡️ Section 4: Safety & Conduct
Q13. How do I report a fake or fraudulent profile?
Answer: If you suspect a profile is fake or fraudulent:
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Method
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Action
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|---|---|
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On Profile Page
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Click the "Report" button
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Email
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Send details to getmarry4you@gmail.com
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Customer Support
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After email send by you, we provide you contact no and immediately call us during business hours
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Please provide the profile URL, username, and reason for reporting. We investigate all reports within 48 hours.
Q14. What should I do if someone asks me for money?
Answer: Never send money to anyone you meet on getmarry.co.in. If anyone asks you for money for any reason (medical emergency, travel expenses, visa fees, etc.):
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Action
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Details
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|---|---|
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Do NOT send money
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Under any circumstances
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Report immediately
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Use the report button or email getmarry4you@gmail.com
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Block the user
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Prevent further contact
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Save evidence
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Keep screenshots of conversations
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getmarry.co.in is not responsible for any financial loss resulting from user interactions.
Q15. Can I meet someone directly after matching?
Answer: While we encourage genuine connections, we strongly advise:
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Safety Tip
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Recommendation
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|---|---|
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Verify First
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Use video calls before meeting in person
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Public Place
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Meet in a public, well-lit location
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Inform Family
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Tell a family member or friend about your meeting
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Own Transport
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Arrange your own transportation
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Trust Your Instincts
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If something feels wrong, leave immediately
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⚖️ Section 5: Legal & Compliance
Q16. Are the profiles on getmarry.co.in verified..?
Answer: We strive to verify profiles, but we do not guarantee the accuracy, completeness, or authenticity of information provided by members.
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Verification Level
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Details
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|---|---|
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Email Verification
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✅ All members must verify their email
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Phone Verification
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✅ All members must verify their phone number
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Document Verification
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⚠️ Optional, but encouraged
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Background Check
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❌ Not performed
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You are responsible for conducting your own due diligence.
Q17. What happens if I violate the Terms & Conditions?
Answer: Violation of our Terms & Conditions may result in:
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Consequence
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Details
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|---|---|
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Warning
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For minor first-time violations
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Temporary Suspension
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For repeated minor violations
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Permanent Termination
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For serious violations (fraud, harassment, false information)
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No Refund
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No refund for any remaining subscription period
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Legal Action
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We reserve the right to pursue legal action for fraud
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Q18. Does getmarry.co.in guarantee marriage or successful matchmaking?
Answer: No. getmarry.co.in is a platform that connects individuals. We do not guarantee:
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Not Guaranteed
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Explanation
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|---|---|
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Matchmaking success
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Finding a suitable match depends on many factors
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Compatibility
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We do not guarantee compatibility or successful marriage
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Timeframe
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We do not guarantee any specific timeframe for finding a match
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Please review our Disclaimer for complete details.
Q19. How do I delete my account and personal data?
Answer: To delete your account:
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Action
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|---|
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Log in to your account
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Go to Account Settings → Delete Account
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Confirm deletion
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After deletion:
Your profile will no longer be visible
Your personal data will be removed within 30 days
Data required by law may be retained
Q20. Are the images on your website real or AI-generated?
Answer: Our website currently uses AI-generated images for illustrative purposes. However, we want to be transparent about our approach:
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Current Situation
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Details
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|---|---|
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AI-Generated Images
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Currently used on pages like slider, backgrounds, story visuals, happy matches, featured profiles, search video, and other sections
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Purpose
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To maintain a visually appealing and professional look while the platform is new
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Not Real People
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These AI images are for illustration only and do not represent real individuals
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Please review our Disclaimer for complete details about AI-generated images.
What Happens as Our Platform Grows?
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Stage
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Action
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|---|---|
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Current (New Website)
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AI-generated images are used as placeholders for visual appeal
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When Members Register
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As real users create their profiles and upload their own photos
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Gradual Replacement
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We will progressively replace AI images with real member photos (with their consent)
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Future Goal
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Our aim is to have 100% real member-generated content once we have sufficient active users
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Where Will Real Photos Appear?
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Section
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Current (AI)
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Future (Real Photos)
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|---|---|---|
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Member Profiles
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N/A (members upload their own)
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✅ Real member photos
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Featured Profiles
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AI images (placeholder)
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✅ Real member photos (with consent)
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Our Happy Matches
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AI couple illustrations
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✅ Real success story photos (with consent)
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Slider / Hero Section
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AI images
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May remain AI or become real
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Backgrounds / Decoratives
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AI images
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May remain AI for design consistency
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Your Consent Matters:
We will never use your profile photo in our marketing materials, sliders, or success stories without your explicit written consent. If you want your real photo to be featured, you can opt-in by:
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Method
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Action
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|---|---|
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During Registration
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Check the box: "I allow getmarry.co.in to use my profile photo for promotional purposes"
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Later from Settings
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Go to Account Settings → Privacy → "Allow photo usage"
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You can withdraw your consent at any time.
Important Reminder:
We will never use your profile photo in our marketing materials, sliders, or success stories without your explicit written consent. If you want your real photo to be featured, you can opt-in by:
AI images on our website are for illustration only – they do not represent real members
As our community grows, you will see more real member photos replacing AI placeholders
We are committed to transparency about what is real and what is AI-generated
Legal Note: AI-generated images on getmarry.co.in are for illustrative purposes only and do not represent real individuals. Any resemblance
to real persons is purely coincidental. Real member photos are used only with explicit consent from the member.
📞 Section 6: Contact & Support
Q21. How can I contact customer support?
Answer: You can reach us through:
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Method
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Details
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|---|---|
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Email
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getmarry4you@gmail.com
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Our Business Hours
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Monday – Friday, 10:00 AM to 5:00 PM IST
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Q22. How long does it take to get a response?
Answer: Our typical response times are:
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Priority
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Response Time
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|---|---|
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General Queries
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24-48 hours
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Technical Issues
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12-24 hours
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Urgent / Abuse Reports
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6-12 hours
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Premium Member Support
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Priority response within 6 hours
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